Here at Hersey we take pride in both the quality of our products and our engraving and delivery service. Our aim is to ensure that every customer has a positive experience when dealing with us so that they will recommend us to their friends and colleagues!
However, if this silver gift fails to meet your expectations, we provide a 100% Guaranteed replacement service, or a refund, if you return it to us within 28-days of dispatch in its original condition/packaging.
You can also request a product of a higher value if you pay the difference, or one of a smaller value in which case we will refund the difference.
We include a returns label in all orders delivered within the UK. Simply attach to the package, take to the Post Office and obtain proof of postage from Royal Mail.
All of our products are made from sterling silver, which is 92.5% pure silver with 7.5% other metals added to give strength and malleability to the silver. This is the standard of silver required for hallmarking in the UK.
Each item is made with care by our silversmiths and then polished with hard and soft mops and special compounds to give a lovely finish.
It should be remembered that these are not machine made products and the finish will not be bright like chrome, but a soft, reflective sheen which is how silver should look when new.
From the very first moment that you unwrap your silver gift care should be taken when touching it, especially if it is intended as a gift for someone else. Resist the temptation to touch it with your fingers as even the cleanest hands have acids in the skin that will add tarnish to new silver within a few days. If you must touch it, please wipe very gently with a soft duster or silver polishing cloth before wrapping.
The first tiny scratches on silver always look the worst, in fact they are the beginning of what is called a ‘patina’ which are in fact lots of minute marks, which combined over time, add beauty to the item and should be embraced.
For more information on silver care please read our article Silver Care & Cleaning Tips.
A gorgeous sterling silver heart keyring hallmarked in London and one of our best-selling gifts. This solid silver keyring, which measures 30mm x 27mm, can be engraved with a name, initials or short message.
It is available with either a nickel or a sterling silver split ring; please make your selection below. The keyring is delivered in a handsome black gift box, order safely and securely online for fast delivery worldwide.
On receiving their keyring this happy customer wrote, "Just a note to say thank you for the item I ordered, I am very pleased, it is lovely! And with such a very prompt delivery." A.P. - London