Delivery
Order Processing and Times
The majority of our orders are shipped the same day we receive them.
- Cut-Off: Orders placed after 1 PM on Friday will not be dispatched until Monday (or the next working day, in the case of a bank holiday).
- Engraving: If an item requires engraving, dispatch may take an extra day or two, depending on our on-site engraver's current workload.
Shipping Methods
- UK Orders: Sent via Royal Mail.
- Overseas Orders: Sent via FedEx.
DELIVERY TIMES & COSTS:
MAINLAND UK
- Orders Under £50
Standard Delivery Tracked (3 - 5 Working Days)
£3.75 - Orders Over £50
Standard Delivery Tracked (3 - 5 Working Days)
FREE - Tracked 2 Working Days (Order by 1pm | Mon - Fri only)
£5.50 - Next Working Day Guaranteed (Order by 1pm | Mon - Fri only)
£7.85
INTERNATIONAL
- Europe
Est. 2 - 6 Working Days (Requires Signature)
£16.00 - USA & Canada
Est. 5 - 10 Working Days (Requires Signature)
£25.00 - Rest of World
Est. 5 - 10 Working Days (Requires Signature)
£25.00
Please Note: International delivery times are estimated by our shipping partners and can occasionally be subject to delays at customs.
International Customers: VAT, Duties, & Taxes
Please note that if you order products for delivery destinations outside the UK, VAT will generally not be included in your final cost.
- Non-EU Orders: Your order may be subject to import duties and taxes which are applied when the delivery reaches its destination. Duty may be charged at the country of destination. We have no control over these charges and cannot predict their amount. You will be responsible for the payment of these charges.
- EU Orders (under €150 intrinsic value): We use the IOSS scheme. The local VAT rate of your country is charged by us at checkout and is prepaid. This ensures quick customs clearance with no additional VAT, duties, or handling fees due upon delivery.
Returns
We are happy to offer a refund or exchange on items returned within 60 days of purchase. Please click here to review our return policy and schedule a return.